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FREQUENTLY ASKED QUESTIONS

All Doubts Answered

FAQ: FAQ

DO YOU OFFER CUSTOMIZATION?

Yes. It doesn't matter how detailed your customization request is. Any idol, any group, any request is fulfilled at KPOPISTAN without any issues all thanks to our super patient customer service. Please contact us through Whatsapp or just click at the "Let's Chat" button in the lower right corner.

WHAT ARE THE PAYMENT OPTIONS?

Cash on delivery is our most common and easy payment option, however we do offer pre-payment through Easypaisa or Bank Transfer for sending others gifts or just having a hassle-free delivery to your doorstep. ^___^

WHAT IS YOUR RETURN POLICY?

First and foremost, you can NOT Return an order from your doorstep. Once confirmed fully, you may cancel the order only before its dispatched. 
If you dislike your order, or received the wrong item, then let us know and we are willing to refund through Easypaisa, or even send you the right product FREE OF COST.

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